Usability Design
Change Management is not completely a ‘people’ issue. The usability of an application also plays a major role. Whether it is a CRM application or your set top box interface, we give you (& the users of your system a scientifically designed user interface. Our UI team plays a significant part in the life cycle of any system that has an interface. They understand the system & design the basic screens. After the application/system reaches the prototype stage, the team does “over the shoulder” testing to fine tune the navigation, color contrasts, etc.
